We use Hypertext Transfer Protocol Security (HTTPS)
This is just a fancy way of saying that any information transferring from us to you and vice-versa is encrypted. You can easily identify web servers that have https configured by looking at the URL in the web address bar of your browser and seeing a padlock and "https://" in front of the domain name. This means we have a Secure Socket Layer (SSL) certificate, which is the "key" to unlock and transfer data securely. Any and all information you may provide through our online forms is encrypted and securely transferred to us. This is related solely to our website data. For more information on our secure payment gateways, please GO HERE.
What Personally Identifiable Information is Collected
Individuals who contact Homes of Love through our website, subscribe to our newsletter, create an online fundraising campaign, donate, or purchase a product, voluntarily provide us with their contact information (such as name, email address, address, phone, etc.). We may use this information for specific, limited purposes. You may always cancel your account or unsubscribe to our emails, either now or at any time in the future, if you do not wish to receive our messages.
Internet Protocol (IP) addresses
Homes of Love uses your IP address to help diagnose problems with our server, to administer homesoflove.org and myhol.homesoflove.org, and for statistical metrics used to track website visitor traffic.
Homes of Love uses "cookie" messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you've done and told us before. The "cookie" is placed in your computer and is read when you come back to our website. Cookies let us take you to the information and features you're particularly interested in. They also let us track your usage of homesoflove.org, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your web browser accordingly.
How Your Information May Be Used
We use your personal information to provide you with personalized service: send email messages to you; answer your requests; process your account and campaign registration, or preprocess information necessary for our secure, third-party, payment gateway providers, etc. You may choose to opt out or cancel your account at any time, which will cease all communications from us. We may also use your information our evaluations of how visitors use our website. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic, not identifying you personally, but showing how many visitors used which features, for example.
Homes of Love does not provide, sell, or rent email addresses to anyone outside the organization.
Homes of Love includes links to external websites. These links do not fall under the homesoflove.org domain, and the Homes of Love is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Log file information is automatically reported by your browser or mobile device each time you access our website. When you use our service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, IP address, browser type, referring / exit pages and URLs, number of clicks, and how you interact with links on our website, domain names, landing pages, pages viewed, and other such information.
When you access our website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). This helps us deliver the proper format of our website to your device.
Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Homes of Love. A device identifier may convey information to us about how you browse and use our website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through our website. Some features of our website may not function properly if use or availability of device identifiers is impaired or disabled.
Homes of Love does not store location or GPS data from mobile devices. We only retain the information you voluntarily give through online forms.
Sharing of Your Information
We will not rent or sell your information to third parties. For security reasons we may provide user information to parties outside Homes of Love as noted below:
- Who can see user content: Any user content that you voluntarily disclose for posting to our website becomes available to the public and cannot be removed, with the exception of fundraising campaigns created by the user and any content Homes of Love deems necessary by its sole discretion. Once posted on homesoflove.org and its subdomains, user content may not be removable from public view, as copies may remain viewable in cached and archived pages of our website, on other sites that have republished us, or if other users have copied or saved that information. If you do not wish your user content to be available to the public, please don’t post it on homesoflove.org and its subdomains. Regarding fundraising campaigns, your name will be published publicly. Once published your name may not be able to be removed from public view except to remove the campaign itself.
For your protection and to ensure the highest level of security of payment processing, Homes of Love does not process online payments itself, but rather uses two third-party, PCI-compliant, payment processors, Vanco Payment Solutions and PayPal.
Instances where we are required to share your information
Homes of Love will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to protect the security, quality or integrity of our ministry; and/or (c) to exercise or protect the rights, property, or personal safety of Homes of Love, our users, or others.
Storage and Processing
Keeping your information safe
Homes of Love cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through our website. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Homes of Love, at all times. However, Homes of Love cannot ensure or warrant the security of any information you transmit to Homes of Love or guarantee that information on our website may not be accessed, disclosed, altered, or destroyed.
Compromise of information
In the event that any information under our control is compromised as a result of a breach of security, Homes of Love will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices about Your Information
You control your account information and settings: You may update your account information at any time by logging in to your account and changing your profile settings. You can also stop receiving email communications from us by following the unsubscribe information within the email correspondence or contacting Homes of Love via our contact page, phone call, or letter. You may cancel your account at your own discretion at any time. To change your email information, you will need to contact Homes of Love.
We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of donation-related or purchase-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of our website, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly through our contact page, phone call or letter.
How long we keep your private profile information
Following termination of your user account, Homes of Love may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.
Homes of Love does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users. Our website and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.